Account Deletion
How to delete your Mzr3ty account and what happens to your data.
You can request deletion of your Mzr3ty account at any time. This page explains how to request it, what data is removed, and what (if anything) is retained.
How to request deletion
Choose either method:
- In the app: open Profile, then tap "Delete Account request" and confirm.
- By email: send a request from your account email address to support@mzr3ty.com with the subject "Account Deletion".
What happens immediately
- Your account is deactivated and you are signed out.
- Your sign-in is disabled, so you cannot log back in while the account is deactivated.
- Your listings and account stop being accessible to other users.
30-day reactivation window
For 30 days after deactivation you may restore your account by contacting Customer Support. This grace period protects you against accidental or unauthorized deletion.
Permanent deletion
After the 30-day window, the account is permanently closed and your personal data is anonymized or deleted and can no longer be restored.
What is deleted
- Profile information (name, email, phone number)
- Saved delivery and billing addresses
- Account login credentials
What may be retained
Records required to meet legal, tax, accounting and fraud-prevention obligations (such as completed order and payment records) may be retained for the period required by law, and are anonymized or de-identified where possible. See the Privacy Policy for details on retention.
Questions
If you have any questions about account deletion, contact support@mzr3ty.com.