Cancellation Policy
When and how orders can be cancelled.
Order Cancellation
Customers may cancel orders:
- Before order processing begins
- Before dispatch from fulfillment facilities
Cancellation Process
Cancellation requests can be submitted through:
- Mobile application
- Website account dashboard
- Customer support channels
Fees
No cancellation fee applies before processing begins.
Processed or dispatched orders may be subject to applicable costs.
Refunds After Cancellation
Eligible cancellations will be refunded according to the Refund Policy.